Return and Refund Policy

Order Cancellation & Refunds

• To cancel an order, contact us via WhatsApp as soon as possible.
• We offer a full refund if cancellation is made before the preparation for shipping starts.
• Once preparation has begun, the order cannot be canceled or refunded.

Returns & Refunds

• As our cakes are perishable, we do not accept returns.

Complaints & Issues

• If you have any concerns about your order, please contact us via contact form at Contact page.
• We will review complaints on a case-by-case basis and do our best to resolve any issues fairly.

Allergens

• All our cakes contain tree nuts, and some also contain peanuts.
• If you have any allergies, please review the ingredients carefully before ordering.